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After waiting on hold for 20 mins to talk to somebody, the lady who answered pretended like she couldn't hear me, asked if I was still there and before I could even reply she promptly hung up. Because she hung up I had to wait another 20 minutes to talk to someone else who seemed like they hated their job and was annoyed that I called in to ask questions about missing money on my card. I recommend new people be hired to help and or replace the current customer sevice reps.

Review about: Global Cash Card Customer Care.

Reason of review: Poor customer service.

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BlancaMtz
#1485355
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. Please allow me to assist you with all your questions and concerns, you can reach me at 949-751-0360 Ext.783Global Cash CardGlobal Cash CardGlobal Cash CardGlobal Cash CardGlobal Cash CardGlobal Cash Card

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