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I was supposed to be paid this morning. I called customer service and was told I would get my money in 2-3 hours. It’s been 16 hours and no funds. I’m pissed and I will not be using global cash card again.
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Global Cash Card was experiencing delays with direct-deposit records from MetaBank for 10/15 & 10/16. The source of this issue was between MetaBank and their processor. We wor...

1.0
#1383919
Payroll was released on Friday to be deposited by the 15th. Still no,money. Water and cable and student loan due. Im beyond pissed. They cannot guve an eta as to when the fubds will be available. I have contacted a lawyer and will clean out my account when and if i get...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Global Cash Card was experiencing delays with direct-deposit records from MetaBank for 10/15 & 10/16. The source of this issue was between MetaBank and their processor. We wor...

1.0
#1383877
My direct deposit was sent out Friday and unable to receive. I tried calling in multiple times and Everytime a rep would tell me everything should be fixed in 3 to 5 hrs....they have no idea what's going. One lady rep said I would have to call Meta bank and the error...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Global Cash Card was experiencing delays with direct-deposit records from MetaBank for 10/15 & 10/16. The source of this issue was between MetaBank and their processor. We wor...

1.0
#1383802
Global cash card ran by Metabank has a meltdown and direct deposits are not posting. Thousands without paychecks....Keep getting generic reponses saying will be solved shortly. I was supposed to be paid monday the 15th 9:08 pm 10-16-18 still no money and no straight...
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Anonymous
Anonymous

This make no sense when you cant even fucki÷=g get to work because your money... That you already worked for is not on your worthless card. Its easy for these insensitive peop...

ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Global Cash Card was experiencing delays with direct-deposit records from MetaBank for 10/15 & 10/16. The source of this issue was between MetaBank and their processor. We wor...

#1383787
They have really dropped the ball on this one. I see MULTIPLE complaints about this same issue and that everyone is being told the same thing. “We will have it fixed by noon” “we will have it fixed by end of business day” it’s now day two and there’s no “fix”. We don’t...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Global Cash Card was experiencing delays with direct-deposit records from MetaBank for 10/15 & 10/16. The source of this issue was between MetaBank and their processor. We wor...

1.0
#1383776
I’m pissed! Was supposed to get paid early this morning (Tuesday) and here it is almost 10pm and still my check isn’t available on my GCC! Spoke to customer service this afternoon and was told that their was an issue with MetaBank but issue now resolved... money should...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Global Cash Card was experiencing delays with direct-deposit records from MetaBank for 10/15 & 10/16. The source of this issue was between MetaBank and their processor. We wor...

#1383755
My card was used fraudulently to pay direct tv an amout of $228 on 10/15. Please stop payment I immediately.
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Thank you for your inquiry. Our Global Cash Card (GCC) Client Service team should be able to provide you with assistance & direction filing a dispute on this transaction. They...

#1382709
The ATM kept my card so can I just get a new card from my employer and just activate it? Or do I need to send for a new one?
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Thank you for your inquiry. Our Global Cash Card (GCC) Client Service team should be able to provide you with assistance, including coordinating issuance of a new card to you ...

#1381705
I contacted them six times. They tell me they will take me out of system but still receive unwanted texts. This was a new number when I singed up for t-mobile. I never have been and never will use them. They keep giving me someone else account balance. Why do you want...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

I am sorry to hear you have been experiencing these challenges & would like to help. If you could kindly, via PRIVATE message, confirm your name and the cell phone number on w...

#1380222

Contact Global Cash Card

Mailing Address:
Global Cash Card, Inc.
7 Corporate Park Dr., Suite 130
Irvine, CA 92606
Phone:
(888) 220-4477
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My card got declined after i made 2 purchases online. Now my card is not working . i have been on hold for over 45 minutes multiple times and no one answers. I will say i appreciate them puting a freeze on my card but i am not happy with them not answering.
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

I would be happy to help. Please send your name, account & contact information to us via PRIVATE Message. Once I have that, I can have someone from our Global Cash Card Servic...

1.4
#1380141