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Resolved
I have called everyday, twice a day, for 1 week. I was on hold for as long as 30 minutes, and in one instance they picked up the call and hung up. This card company is so shady and difficult to use, the app is garbage. They need to be sued.
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3.6
I liked
  • Polite and competent supervisor
#1442518
Resolved
Ive been waiting for 30 min on the phone and i need my money asap accounts locked and i need it unlocked
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ImpartialSeaSnake211
ImpartialSeaSnake211

How do i send a private message?

ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Sorry you have not been able to get through. I would be happy to coordinate assistance for you. Please send us a Private Message here on the site, indicating your name, phone ...

1.7
#1423679
Resolved
Tried logging into my account today. (12/12/18) Apparently forgot my password, despite me saving and writting down my account details; after a few tries they locked me out, telling me to calling customer service. I also tried resetting my username and password to see...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Hello, I am sorry to hear you are having trouble. If you have not already visited GCC Cardholder Services, then visit www.globalcashcard/com for help resetting your access. Sh...

GustyMayfly
GustyMayfly

What's better is that when I enter my credentials right, the website STILL says I need to call.

#1422014
Resolved
My wife wanted to transfer her funds to a checking account. She was told by GCC that she would have to login. Unfortunately she did not have a pin #. The rep told her that to get a new password/pin she would have to upload her SS card, something my wife balked at. With...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

Hello - I am sorry to hear about these challenges and would be happy to have someone on the team get a status update on your dispute. Please send us a PRIVATE message here on ...

1.0
I liked
  • I will never go with them ever again
I didn't like
  • Customer service
  • Wasting time to call
  • No access to my funds
#1419932
Resolved
Global Cash Card - Too many issues on their end
They always seem to have some kind of bug in their system. For the past two days now they've been unable to process any and all charges. I ordered food on the day it happened and the charge is still pending, what if it doesn't go through ever? I have bills to pay, how...
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ADPSocialCareTeam
ADPSocialCareTeam
Global Cash Card Verified Representative

I am sorry to hear about these challenges and would be happy to have someone on the team review your account & transactions with you. Please send us a PRIVATE message here on ...

2.0
#1416562
Resolved
Called in spoke to Sherrie she could not answer my question asked for supervisor she began to get rude ask me to hold and hung up on me after waiting 15 mints .I had this card for almost two years and I am done with this company. No more of my business will come their...
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Anonymous
Satan

Don't you just love generic, robotic apologies. Garbage company with garbage employees.

BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.I would be more than happy answer any other question or concerns y...

1.9
#1285976

Contact Global Cash Card

Mailing Address:
Global Cash Card, Inc.
7 Corporate Park Dr., Suite 130
Irvine, CA 92606
Phone:
(888) 220-4477
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