Global Cash Card - Fraudulent charge on card
My daughter had 2 fraudulent charges on her card and we called the customer service number and NO ONE ANSWERED THE PHONE!!!! We were on hold for OVER 25 minutes! What kind of BS is that. This is so unacceptable! I even called the 877 number and got the same thing! *** POOR CUSTOMER SERVICE!!! OH WAIT THERE WAS NO CUSTOMER SERVICE
My boyfriend got a Global Cash Card through his old company and today it was declined at 2 different places. This morning he called after the first decline and was told he had $302.18. After it got declined again, he called once again and was told he now has $0. How...Read more
I was supposed to be paid this morning. I called customer service and was told I would get my money in 2-3 hours. It’s been 16 hours and no funds. I’m pissed and I will not be using global cash card again.Read more
Payroll was released on Friday to be deposited by the 15th. Still no,money. Water and cable and student loan due. Im beyond pissed. They cannot guve an eta as to when the fubds will be available. I have contacted a lawyer and will clean out my account when and if i get...Read more
My direct deposit was sent out Friday and unable to receive. I tried calling in multiple times and Everytime a rep would tell me everything should be fixed in 3 to 5 hrs....they have no idea what's going. One lady rep said I would have to call Meta bank and the error...Read more
Global cash card ran by Metabank has a meltdown and direct deposits are not posting. Thousands without paychecks....Keep getting generic reponses saying will be solved shortly. I was supposed to be paid monday the 15th 9:08 pm 10-16-18 still no money and no straight...Read more
They have really dropped the ball on this one. I see MULTIPLE complaints about this same issue and that everyone is being told the same thing. “We will have it fixed by noon” “we will have it fixed by end of business day” it’s now day two and there’s no “fix”. We don’t...Read more
I’m pissed! Was supposed to get paid early this morning (Tuesday) and here it is almost 10pm and still my check isn’t available on my GCC! Spoke to customer service this afternoon and was told that their was an issue with MetaBank but issue now resolved... money should...Read more
Global Cash Card - Still drawing money while refusing to credit the account.
I, too, am involved in the great direct deposit mystery of 2018. While i find it alarming they've been unable to deposit any funds into my account it's almost insulting to find active, real time debits work just fine. They are totally capable of continuing to draw money from the accounts, it's parting with other people's money that is the issue. Shocking.
I've contacted global cash card stood on the phone 45 minutes until someone answered well anyways my check was supposed to b deposited Tuesday morning and yet still I haven't received my funds so when I call and talk to someone in customer service he said it will b on...Read more
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