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Global Cash Card - Holy Crap

How do you *** up this bad that almost every review is negative for a bank? Gonna be changing banks REAL soon, but right after I see if they *** up my bank transfer so I can at least watch the house burn a little more.
#1282205
I contacted Global and spoke with CSR Crystal, who was exceptionally detailed, interested in resolving my problem, prompt, reliable to contact me with updates on info., courteous, and incredibly helpful. Excellent quality customer service. Handled the same day. Would...
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#1281792
The customer service person who answer my call is so sarcastic bec. i talk regarding the concern that we are trying to asked to customer service this woman name Naomi doen’t have patience and doesn’t know how to treat the customer over the phone . it seems have lack of...
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#1281543
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Global Cash Card - Info on check stubs need copy

Need copy of check dtubd sent to email
#1280669
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Global Cash Card - To long on hold

I have tried to call 7 times and i have t on hold for 30 minutes each time. Im not happy about this at all. You guys call yourselves a 24/7 business. How about getting more people to answer the damn phone.
#1280645
I have had more than one issue with this *** The first time I used the card, I put gas in my car from the gas pump. They charged me $100 to do so. I called customer service and they gave me my money back, but it was still *** I should not be charged $100 to put gas in...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.We can offer you different options to have your funds available as...

#1278639
After sending a fax of my ID not once but twice....they made me send my SS card !...This company is a really bad joke that just wont end !
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.We request documentation for our cardholders security. We wouldn't...

1.0
#1275717
I was using my card at a casino...not once but twice they stopped my card ! They made me fax my ID twice in the same day . After waiting on hold 10x i was greeted with the rudest people i have ever dealt with in my life! They thought it was funny. When i asked for a...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would like to speak to you and have a better understanding of t...

1.0
#1275695
I've been hung up on numerous times. The reps say they can't heae you inorder to disconnect the call immediately. I told a supervisor that i was recording the call and i will let her hear me that way. Magically she heard me that time and said she was disconnecting the...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. We were having technical difficulties with our lines on Friday an...

#1269149

Contact Global Cash Card

Mailing Address:
Global Cash Card, Inc.
7 Corporate Park Dr., Suite 130
Irvine, CA 92606
Phone:
(888) 220-4477
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Global Cash Card Products and Services

First day the gentleman was great. Second day the woman said my birthday was wrong can't help then hung up. Called back 6 times because of the hang ups. Sent in ID. They said its still wrong. Call your rmployer. This is after i called them back the next morning after...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to speak to you assist you with your concern. Please...

#1269102