New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.7

This service, which should be cool and easy, is very disappointing. It took me several hours of being on hold just to get through to customer service.

And while the representative did help on the phone, he said I would be able to create an account online, but I can't. Every time I try to create an online account it tells me the card is already activated and does nothing else. DUH! I know the card is activated, I spent hours on hold to get it activated.

Now I want to monitor my activity online, but it won't let me create an account. It just keeps doing this death loop of telling me my card is activated. I don't want to call back again and waste more of my life listening to elevator music.

Fix your online system. It's 2018 not the dark ages!

Reason of review: Website login sucks.

Preferred solution: Fix your website so I can login.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
ADPSocialCareTeam

I would be happy to have our Global Cash Card service team look into this for you, to see what we can do to help. Please sen us, via Private Message, the information we need in order to do so (your name, account number & contact information).

Once I have that, I can have someone from our pay card team reach out to you to assist!

Should you prefer, you can call the GCC Client Service team directly at 1-88*-***-**** to discuss. Thank you, Christine / ADP Social Care

Global Cash Card Reviews

  1. 805 reviews
  2. 95 reviews
  3. 43 reviews
  4. 19 reviews
  5. 21 reviews
Global Cash Card reviews