Product: Global Cash Card Customer Care Clear all filters (24 of 24 reviews match)
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Global cash card also has way too many fees. The price per month is outrageous and then being charged each time you slide your card is ridiculous! Trust me, just get a regular bank account! It is so much easier and cheaper! If I could give them 0 stars I would! The...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

Unfortunately, I was unable to locate your account. I would like to speak with you directly regarding this issue and any other questions you may have, please contact me at 949...

1.0
Product
Global Cash Card Customer Care
#1139969
Global Cash Card - Long @$$ dispute process 45-90 days waiting period is a lie!
Global Cash Card - Long @$$ dispute process 45-90 days waiting period is a lie!
Global Cash Card - Long @$$ dispute process 45-90 days waiting period is a lie!
Global Cash Card - Long @$$ dispute process 45-90 days waiting period is a lie!
I called Global Cash Card and told them about everything and I even sent pictures of the moldy, dirty, and disgusting room. I told them I want to dispute the charge because I didn't pay about $250 for a nasty *** hotel room. I tried talking to the hotel attendant but...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We empathize with your frustration and would like to assist you. Unfortunately we are unable to locate your account with the information provided. Please contact me at 888-220...

1.6
Product
Global Cash Card Customer Care
#1134019
Global Cash Card still has not credited my account for the funds and it has been more than 70 days. I have talked to countless people and they refuse to help. It's like they are holding on to my money for their purposes. Please do not use this company or this card....
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Anonymous
Anonymous

That's part of the problem.. after you call customer service and WAIT ON HOLD FOR 25 MINUTES, they spend 30 seconds with you and xfer you to to ext701 for dispute department, ...

Anonymous
Boycottthis2121

This shouldn't be legal

1.0
Product
Global Cash Card Customer Care
I didn't like
  • Customer service and empathy
#1110093

GLOBAL CASH CARD

#1165907
1.0
Details
Read all the complaints and then look at GCC response. It's hilarious...the same response for every situation. I am going back to NetSpend. Good luck to all of you.
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Global Cash Card - Generally mediocre customer service

#1127563
2.3
Details
A motel clerk billed me above my card limit (11-5-17) but voided the transaction now Global Cash Card won't put my account right, saying I have to wait five days (11-10-17), or get the people who screwed up already to send them a note to give me back my money. I thought they represented me financially.
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Global Cash Card - Money

#1062227
1.0
Details
They took more money out my account that I didn't spend and when I went to call I was on hold for over 2 hours and still haven't received a call back yet
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Global Cash Card - Trying to reverse a charge and no one not even GCC is willing to help!!

#1054166
1.0
Details
Called and tried to speak to dispute department because the rep informed me they are not a bank and can not stop an inaccurate charge. Have money sitting in pending and they Refuse to help. Waited for supervisor and was hung up on!! Terrible terrible terrible!
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i filed a dispute with them and they closed my card now i go food shoping every week because i get paid every week.they woudnt even open the account for me so i can get my money out. they told me to link my bank card to my account which i did the guy i talked to days...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

My name is Jessica, I am a Customer Service Professional at Global Cash Card. I do apologize for the inconvenience you are experiencing at this time. I would like to speak w...

Product
Global Cash Card Customer Care
#1104450
I have had a GCC for over a year with three different employers.All employers provided direct deposits. No problem or issues with deposits or access to funds. I have also requested and received additional cards-no problems. And I have cancelled and replaced a card....
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Anonymous
Anonymous

These paycards have no problem taking my money and loading it. But when you have ANY issue and needs to call customer service GOOD LUCK! Automated requests that can process ...

5.0
Product
Global Cash Card Customer Care
#1095303
They hold $100 every time you use the card to purchase gas.Seriously? This company is garbage. Avoid using this for your payroll AT ALL COSTS. All calls to customer service are going to cost you time. Plan on spending at least 10 minutes waiting. At least. And don't...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

Thank you for your inquiry. We ask our cardholders that when they are purchasing gas to prepay for the exact amount at the cashier. We explain that if they pay at the pump, th...

1.0
Ottawa, Illinois
Product
Global Cash Card Customer Care
#1089754
They have made it *** near impossible for you to get a hold of anyone important who might be able to make something go right. This has to the shittiest establishment i have ever dealt with in my life. If i could meet a Global Cash Card employee I'd probably kick one...
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Anonymous
Anonymous

How funny... all of the negative comments they cant seem to find the account information. True to the fact... this is how GCC operates... SHADY AS HE** THEY ARE!!!!!

JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

My name is Anthony, I am the Supervisor. I was unable to locate your account. I would like to say I'm sorry, clearly we’ve upset you and I would like to speak with you to add...

1.0
Product
Global Cash Card Customer Care
I didn't like
  • Incompitant disrespectful
  • Incompitant disrespectful employees
#1086071
Then when we called several times to speak to a person we had to send a photo id in. Still no.luck my son Finally Remembered his Username and Password on his own no thanks to Any one at global cash card. Gotta jump through hoops and still didn't get help. It's...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

Hello, my name is Jessica, I am a Customer Service Professional at Global Cash Card. I do apologize for the inconvenience your son experienced. I was unable to locate an acco...

Anonymous
Anonymous

You're ***!

1.2
Product
Global Cash Card Customer Care
#1076098
I left there and went to PLS because PLS has a Western Union inside, again no luck! So I came home and called Global Cash Card customer service and it gave me an option to br called back in 13 minutes, when they called me back, I immediately get a click like I was...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

My name is Jessica, I am a Customer Service Professional at Global Cash Card. I do apologize for the inconvenience you experienced regarding your deposit. I was unable to lo...

1.8
Product
Global Cash Card Customer Care
#1055441
19 days later, still no money and the complex is filing for eviction because Global Cash Card refuses to send a letter explaining their mistake! Every time I call all they say is, "we have reversed the charges and they should receive their money anyday now"... Now I...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

Hello. We apologize for the experience you have had with Global Cash Card. We would love the opportunity to resolve your issue. If there is anything that we can do to assist y...

Product
Global Cash Card Customer Care
#1051487