Product: Global Cash Card Customer Care Clear all filters (0 of 59 reviews match)
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Global Cash Card - Perfect customer service thank you.

I fogot pin code and password
5.0
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Global Cash Card Customer Care
#1376106
Very fast and polite customer service in resolving this issue
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

Thank you for the positive review. Its great to hear you had an excellent experience with our customer service. Please feel free to contact me directly if there is anything th...

5.0
Product
Global Cash Card Customer Care
#1354155
when i asked for help, none of the cashiers knew anything about using western union to load a card and when they tried to load it using the cash register the card had a error saying it was unloadable. I don't understand why Global cash card would put on their website...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to provide you with instruction and answered any oth...

BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to provide you with instruction and answered any oth...

1.0
Product
Global Cash Card Customer Care
#1346499
Worst customer service everrrr. Was on hold for 1 hour and 10 minutes.
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to help you and answer any questions you may have. P...

Product
Global Cash Card Customer Care
#1340263
I have been trying for the past 4 hours to get in touch with this pathetic company to get my issue resolved. In all of this time I have yet to talk to a live person. All I’m trying to do is get a replacement card activated which one would think should be quick and...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to help you and answer any questions you may have. P...

Anonymous
Anonymous

I'm glad I saw this, I've only been on hold for 35 minutes and now am hanging up. Payroll can deal with me on Monday. I hope you get it worked out.

1.0
Product
Global Cash Card Customer Care
#1338091
I’ve called your customer service numbers and all I get is that machine asking me for the card number and gov ID. I NEED TO SPEAK TO A PERSON TODAY! Like now!
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to help you. Please contact me directly at 949-751-0...

3.9
Product
Global Cash Card Customer Care
#1324347
I originally get paid on Thursdays. But this card said it would come two days faster. Nope funds come on here on Wednesdays. Wow thats only one day in advance. Anyway today is Wednesday July the fourth. I understand its a holiday but if they knew they were not voing go...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would like to have a better understanding on your account, i wa...

Product
Global Cash Card Customer Care
#1295440
I need to activate my replacement card and customer service just won’t answer every time I’m on hold for 30 minutes this is supposed to 24/7WtfDeadBullshit
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.I would be more than happy to help you active your card and answer...

Product
Global Cash Card Customer Care
#1286525
Called in spoke to Sherrie she could not answer my question asked for supervisor she began to get rude ask me to hold and hung up on me after waiting 15 mints .I had this card for almost two years and I am done with this company. No more of my business will come their...
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Anonymous
Satan

Don't you just love generic, robotic apologies. Garbage company with garbage employees.

BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.I would be more than happy answer any other question or concerns y...

1.9
Product
Global Cash Card Customer Care
#1285976
Happened Fri. Have spoken to & explained 6x to supervisors. I've had my office mngr. Call & speak to Specialist Marlene. She left me waiting for her call. No call back 6/18/18. I need My Money!!Shrug
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. In order for me to better understand the situation and assist you...

Product
Global Cash Card Customer Care
#1283310