Product: Global Cash Card Customer Care Clear all filters (0 of 49 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I’ve called your customer service numbers and all I get is that machine asking me for the card number and gov ID. I NEED TO SPEAK TO A PERSON TODAY! Like now!
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to help you. Please contact me directly at 949-751-0...

4.1
Product
Global Cash Card Customer Care
#1324347
I originally get paid on Thursdays. But this card said it would come two days faster. Nope funds come on here on Wednesdays. Wow thats only one day in advance. Anyway today is Wednesday July the fourth. I understand its a holiday but if they knew they were not voing go...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would like to have a better understanding on your account, i wa...

Product
Global Cash Card Customer Care
#1295440
Called in spoke to Sherrie she could not answer my question asked for supervisor she began to get rude ask me to hold and hung up on me after waiting 15 mints .I had this card for almost two years and I am done with this company. No more of my business will come their...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.I would be more than happy answer any other question or concerns y...

1.9
Product
Global Cash Card Customer Care
#1285976
Happened Fri. Have spoken to & explained 6x to supervisors. I've had my office mngr. Call & speak to Specialist Marlene. She left me waiting for her call. No call back 6/18/18. I need My Money!!Shrug
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. In order for me to better understand the situation and assist you...

Product
Global Cash Card Customer Care
#1283310
I contacted Global and spoke with CSR Crystal, who was exceptionally detailed, interested in resolving my problem, prompt, reliable to contact me with updates on info., courteous, and incredibly helpful. Excellent quality customer service. Handled the same day. Would...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

Thank you so much for your kind words. I will forward this information to her direct supervisor.Global Cash Card{{Redacted}}

Product
Global Cash Card Customer Care
#1281792
The customer service person who answer my call is so sarcastic bec. i talk regarding the concern that we are trying to asked to customer service this woman name Naomi doen’t have patience and doesn’t know how to treat the customer over the phone . it seems have lack of...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would like the opportunity to speak to you and address all your...

Product
Global Cash Card Customer Care
#1281543
I have tried to call 7 times and i have t on hold for 30 minutes each time. Im not happy about this at all. You guys call yourselves a 24/7 business. How about getting more people to answer the damn phone.
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would like to speak to you and have a better understanding of t...

Product
Global Cash Card Customer Care
#1280645
So today I lost my card and I tried to call and cancel it and order a new but yet when I called to speak to customer service I was on hold for 30 minutes . And I called back 2 times after that . I feel like this *** is a scam
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would be more than happy to assist you with your concern. Pleas...

1.0
Product
Global Cash Card Customer Care
#1250257
I have had my bouts of negative customer service but it wasn't until Thursday of last week that I spoke with the customer service representative they really gave me all the information I need it she also gave me some more value information and it was a very pleasant...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We are happy to hear that you have received good customer service. Regarding the previous representative, we apologize for the inconvenience this may have caused you and we ca...

3.3
Product
Global Cash Card Customer Care
#1244387
I called to get a new card. I had 30 dollars in charges I had no knowledge in. All I wanted was a block on my card and to receive a new card the guy I spoke to was rude and made as if i was telling a lie talking about fraud and police like dude really its 30 dollars...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to speak to you and review your account in order for...

1.0
Product
Global Cash Card Customer Care
#1242838