Product: Global Cash Card Customer Care Clear all filters (0 of 224 reviews match)
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I left there and went to PLS because PLS has a Western Union inside, again no luck! So I came home and called Global Cash Card customer service and it gave me an option to br called back in 13 minutes, when they called me back, I immediately get a click like I was...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

My name is Jessica, I am a Customer Service Professional at Global Cash Card. I do apologize for the inconvenience you experienced regarding your deposit. I was unable to lo...

1.3
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Global Cash Card Customer Care
#1055441
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Global Cash Card - Trying to reverse a charge and no one not even GCC is willing to help!!

Called and tried to speak to dispute department because the rep informed me they are not a bank and can not stop an inaccurate charge. Have money sitting in pending and they Refuse to help. Waited for supervisor and was hung up on!! Terrible terrible terrible!
1.0
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Global Cash Card Customer Care
#1054166
19 days later, still no money and the complex is filing for eviction because Global Cash Card refuses to send a letter explaining their mistake! Every time I call all they say is, "we have reversed the charges and they should receive their money anyday now"... Now I...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

Hello. We apologize for the experience you have had with Global Cash Card. We would love the opportunity to resolve your issue. If there is anything that we can do to assist y...

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Global Cash Card Customer Care
#1051487
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Global Cash Card - Cashcard (in australia but reached canada)

Female operator was insultin g to talk too. Customer satisfaction is part of job description. Sbe is below zero. If a company makes an error it is up to them to fix it. This couuntry has laes pritecting consumers. Help me, or risk penalty
1.2
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Global Cash Card Customer Care
#1045480
The company I work at was sent a Global Cash Card with $20 on it in exchange for filling out a vendor survey. I thought; "What a great idea! We should do this ourselves!" The card didn't work. We had one of the interns call multiple times over a 3 week period to see if...
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JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

Hello. We are sorry to hear about your frustrating experience with our representatives. We assure you, we are here to help. Please call us at 949-751-0360. We'd be happy to as...

1.0
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Global Cash Card Customer Care
I didn't like
  • Customer service
#1043285
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Global Cash Card Customer Care Review

I HATE this because i got a new job and my old employer (burger king) sent my w2 to global cash card. The problem is i lost the card and have no way of accessing the account to get my w2 information. No one seems to have any answers and at this point i am extremely fustrated.
1.0
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Global Cash Card Customer Care
#1009231
The Global Cash card website does not allow you to deactivate one yourself, which is also ridiculous. Basically, you have zero control of your own card. I just wanted to get a job and be a productive member of society. My work issued me a temporary card, and then a...
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thepaycardguy
thepaycardguy

wow, issues! who do you work for that gave you that card? I have seen a lot of comments like this and it seems like the fees and access are big problems. I am wondering if ...

Anonymous
Anonymous

Oops! Meant to say employees haha.

1.3
Product
Global Cash Card Customer Care
I didn't like
  • Customer service
#997970
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Global Cash Card Customer Care Review

Lost my card. I know thats my fault - but it shouldnt take 45 minutes to reach a representative. I have other things to do.
1.0
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Global Cash Card Customer Care
#996342
I been trying to contact Customer service and i cant get them to pick up the line been waiting for 40minutes, and thats twice already!!!wtf!!!
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thepaycardguy
thepaycardguy

wow, issues! who do you work for that gave you that card? I have seen a lot of comments like this and it seems like the fees and access are big problems. I am wondering if ...

Anonymous
Customer Service

Anon, We cannot loan you money for, and I quote, "da strip club" however we would happily talk car rates with you so you could chirp out da spot like a bawss. Feel free to con...

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Global Cash Card Customer Care
#975639
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Global Cash Card - Customer Care Review

I spoke with Carolina at ext 228 who refused to give me his employee number or rep number. Very rude! I also spoke with a female prior to him who was very rude and kept threatening to block my card! While he was on the call! Very unprofessional, not helpful at all! I will contact my employer who I work hr for and will see that we get another card versus this ***! Please hire people that speak English and not only speak it but can comprehend it!
1.0
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Global Cash Card Customer Care
#972315