I did a dispute on my card and the company reversed the charges. Global Cash Card still has not credited my account for the funds and it has been more than 70 days.
I have talked to countless people and they refuse to help. It's like they are holding on to my money for their purposes. Please do not use this company or this card. There are other companies who are in the same business as Global Cash Card.
Please use another one of those companies. They had me go back to the merchant several times.
Verizon sent me all kinds of proof that they reversed the charge and issued a credit to their bank and Global still would not release my funds. Worse case of customer service ever.
Product or Service Mentioned: Global Cash Card Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $353.
Preferred solution: Full refund.
I didn't like: Customer service and empathy.