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Summary of Global Cash Card Customer Service Calls

169 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:48 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Global Cash Card to Ask about:

Cards:

  • “To check on card”
  • “Used card in nh got declind and just checked balance and is short money in my account”
  • “My money was supposed to be put back on my card”

Request for Information:

  • “Check my balanceb”
  • “Check my card balance”
  • “Checking account balanceCheck balance”

Account:

  • “My online account is locked”
  • “To see my account balance”
  • “Account balance”

Return/ Replace:

  • “Replacement card”

Payments and Charges:

  • “To check transactions within 24 hous.”
  • “Payments”
  • “Location of last atm transactions”

Activation/ Cancellation:

  • “I activated my card but I can’t use it”
  • “To activate my global cash card”

Employment:

  • “Info on check stubs need copy”
  • “Calling about my w-2's”
  • “I need to get access to my check stubs”

Staff:

  • “Horrible customer service”

Other:

  • “Deposit”
  • “Change of phone number”
  • “My money is not showing”

About Global Cash Card

Top 5 Global Cash Card Products

Prepaid Card, Account, Debit Card, Direct Deposit, Atm Machine

Top 5 Likes about Global Cash Card

Speed of paycheck deposits, I will never go with them ever again, Account until they rejected my refund

Top 5 Dislikes about Global Cash Card

Fraud company, Customer service, Poor service, Waited for my money never got it, Rejecting my refund

Global Cash Card reviews and complaints

Global Cash Card is ranked 10 out of 169 in Cash Services category

Area Served

USA

Payment Methods

MasterCard

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Global Cash Card Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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