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My card keeps getting declined because of incorrect zip code. I tried paying my phone bill, using Lyft and Uber and i keep getting a message stating zip code doesnt match. I called gcc several times and noone can help me! Ive been hung up on several times and the last...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to speak to you assist you with your concern. Please...

1.0
#1267040
This is the crappiest card created ever! Companies the use their service are screwing their employees over hard. Only half the places I went to accepted the card and every time you're declined they charge you 80 cents. Customer service is slow and useless. I had to...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. Please allow me to assist you with all your questions and concern...

#1265005
These deposit times are getting out of hand! Y’all need to be consistent with the time my funds deposit onto my card! One time it’s 6am, the next it’s 12am, the next is 2am. It’s just wild and such a disappointment. Y’all should have it set up no matter what time zone...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. Please keep in mind deposit time frames do also depend on the tim...

1.1
#1263931
Just waited 45 minutes on hold... TO GET HUNG UP ON BY SOME LADY AFTER TRYING TO ORDER A NEW CARD.... horrible customer service even though they boast about how good it is.... HORRIBLE EXPERIENCE..... HORRIBLE COMPANY
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. Please allow me to assist you with all your questions and concern...

1.0
#1262018
Do yourself a favor. Dont ever lose your card or get it stolen. Its a huge hassle just to get ahold of someone to report you dont have it anymore let alone the process of retrieving a new one. I dont even work for the company who originally issued me the card....
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration.Please allow me to assist you with all your questions and concerns...

#1260177
Why is global cash card hold my refunds from retailers? There is one retailer that uses the treasury and the money is instantly returned, any others get lagged behind and I won't see my money for a week!!
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to speak to you and review your account in order for...

1.0
#1259800
After waiting on hold for 20 mins to talk to somebody, the lady who answered pretended like she couldn't hear me, asked if I was still there and before I could even reply she promptly hung up. Because she hung up I had to wait another 20 minutes to talk to someone else...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. Please allow me to assist you with all your questions and concern...

#1259429
I started off my day this morning by driving 4 hours away from my home to Kentucky. When I stopped to get gas my card was declining so after I spent 40 mins on hold trying to talk to a customer service representative I spent 2 mins fixing the problem. Then I proceed to...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. There can be several reasons to why you got declined, for example...

#1259396
Because i put the card i got on direct deposit through amazon fulfillment center and my money is not on there
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. There can be several reasons to why your funds are not available....

#1259101
My money has been stolen off my card and I did not consent. I’m upset because all I had been taken and I want it back. I will go back through my whole account and take it to the news. This been happen for months now. AngryI live a couple blocks from Channel 4 News...
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BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We apologize for the inconvenience this may have caused you and we can certainly understand your frustration. I would love to speak to you and review your account in order for...

#1258525