filters
state:
Show
city:
Show
product:
Show
As I am writing this I currently still on hold now for 57 minutes and still have not connected to a representative from their 701 number . I called them last night and had to wait 46 minutes to get someone on my phone to dispute a charge and they could not help me...
Read more
Anonymous
Anonymous

This company is out of control with customer service.I had clearly sent in a dispute over 3 months ago. With all than more paperwork to clarify it is on Global Cash Card end e...

Anonymous
Anonymous

We apologize for the inconvenience this may have caused you. Unfortunately we are unable to locate your account with the information provided. Please contact me at 888-220-447...

I didn't like
  • Customer service
  • Fraud company
#1119668
THIS CARD IS A BIG RIP OFF AND SCAM THEY TAKE MORE OF YOUR MONEY THEN TRY TO HELP U SAVE ANY AMOUNT OF YOUR CASH LIKE THEY BEEN TAKEN MONEY OFF MY CARD WITH OUT MY PERMISSION THEY TOOK 63.43 DOLLARS FROM ME FOR A BULL *** SO CALLED UP GRADE TRANSFER WHEN THE TRANSFER...
Read more
Anonymous
Anonymous

We empathize with your frustration and would like to assist you. Unfortunately we are unable to locate your account with the information provided. Please contact me at 888-220...

I’m experiencing issues using my card online and paying fees and i ordered a replacement card and everything was transferred but I’m still having issues which I do not understand
Read more
Anonymous
Anonymous

Hello, we are sorry to hear you're experiencing problems with your card. Unfortunately I was unable to locate your account with the information provided. We would like the opp...

#1118598

Global Cash Card - Issue trying to make purchases online

Global Cash Card
#1123687
2.0
Details
I tried to make a purchase online but at the moment of processing the payment l got decline because “ Fraudulent Transaction “ tried 2 times but still got the same message
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Global Cash Card - Slow slow slow to get you funds

Global Cash Card
#1121486
1.0
Details
I was sent a gcc from my employer because i needed gas my job was 92 miles from home. Before it was sent i told them that i didnt want to change my direct diposit but they did wirhout my aproval . When my employer sent the gas money it took 3 days. This is way to long to get funds... i will never use this card again .
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Global Cash Card - The worst ever

Global Cash Card
#1109868
1.0
Details
Sick of the card locking down and pending all of your money. They don't provide you with any vailid help.. Sick of them... Now if I don't get my funds back from pending the we will have bigger problems...
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Global Cash Card - I asked to put back my money back on my vanillacard.

Global Cash Card
#1102096
I asked to cancell i never gave them permission to deduct $45.99 off my card . And i went to do order commercery for my husband . Found out that global took my money. And i want it back. I recievesd a text giving me my coformation no#12178501451 my name is delores ugsang asap transaction #030005f2dfb6 my no# 909-242-2669
Comment
Show
When I get paid I half to pull off everything on my card cause if not money just disappears 60 one time an 40 another an now 100 I don't understand. I left money on there to pay a cable bill an poof it's gone. Makes no sense. Hate this card. Just got a new bank account...
Read more
BlancaMtz
BlancaMtz
Global Cash Card Verified Representative

We empathize with your frustration and would like to assist you. Unfortunately we are unable to locate your account with the information provided. Please contact me at 888-220...

1.0
#1118249
They charge you for literally everything including simply checking your balance. Whatever you do don't lose your card they don't make it easy to get a new one. I don't wanna enter 100 words so im gonna do this {{REDACTED}}
Read more
Anonymous
Anonymous

Thank you for your inquiry. We empathize with your frustration however the schedule of fees are included in the cardholder agreement that you have received with your card. We ...

#1113074
I did a dispute on my card and the company reversed the charges. Global Cash Card still has not credited my account for the funds and it has been more than 70 days. I have talked to countless people and they refuse to help. It's like they are holding on to my money for...
Read more
Anonymous
Anonymous

That's part of the problem.. after you call customer service and WAIT ON HOLD FOR 25 MINUTES, they spend 30 seconds with you and xfer you to to ext701 for dispute department, ...

Anonymous
Boycottthis2121

This shouldn't be legal

1.0
I didn't like
  • Customer service and empathy
#1110093
i filed a dispute with them and they closed my card now i go food shoping every week because i get paid every week. they woudnt even open the account for me so i can get my money out. they told me to link my bank card to my account which i did the guy i talked to days...
Read more
JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

My name is Jessica, I am a Customer Service Professional at Global Cash Card. I do apologize for the inconvenience you are experiencing at this time. I would like to speak w...

#1104450
Global Cash Card - Stealing
I never see about such a company!!!! When you check your account at they ATM they charged you $1. They collude with those staffing agencies which choose to pay you with they card. If it happened that you mistake about your balance and you check your account more than...
Read more
JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

Hello, my name is Jessica, I am a Customer Service Professional with Global Cash Card. I do apologize for the inconvenience you experienced. I am glad I was able to assist y...

1.0
#1101012
The most unbelievable customer service I have ever experienced in my life. I called the company 3 times, waited about 20 minutes on average each time, and each time I got disconnected with no one to call me back. The card they gave me was expired. I called the company...
Read more
Anonymous
Anonymous

Gosh all sounds so familiar... same story here... global cash card is the WORST prepaid card i have ever used in my life

JaclynVisser
JaclynVisser
Global Cash Card Verified Representative

We empathize with your frustration and would like to assist you. Unfortunately we are unable to locate your account with the information provided. Please contact me at 888-220...

1.0
I didn't like
  • Incompetent
  • Incompetent employees who cant call back after disconnect
#1098277
I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or issues with deposits or access to funds. I have also requested and received additional cards-no problems. And I have cancelled and replaced a card....
Read more
Anonymous
Anonymous

These paycards have no problem taking my money and loading it. But when you have ANY issue and needs to call customer service GOOD LUCK! Automated requests that can process ...