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1.1

Global cash card locked my card over fraudulent charges and I have emailed them over and over again and I have called over and over again and each time I am on hold for hours and my past three emails nobody has answered me, I have funds on my card that I need access to and I have a paycheck about to drop and I need to buy food and necessities but I can not do it because they have locked my card and donโ€™t know how to answer someone. Their costumer service is truly ridiculous and unprofessional.

Reason of review: Poor customer service.

Location: Cordova, Maryland

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Beverly M Hux

Where you able to get your card unlocked??? Its been almost a week for us and its just a waiting game.

Documents still in review. And I have money in card!!

ADPSocialCareTeam

I am sorry to hear about these challenges and would be happy to have someone on the team get an update on the status of your card. Please send us a PRIVATE message here on the site with your name, account & contact information.

Once I have that, I can have someone from the team reach out to you to assist. Thank you, Christine / ADP Social Care

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